We signed for the AIMMS Web & Mobile system last February. We wanted to achieve complete operational excellence in reference to the daily maintenance requests received from each of the buildings that we manage. Earlier all maintenance activities received were recorded manually on a complaint register book. We used to handle the sudden breakdown requests of the assets/machinery as and when we receive the requests. Now with the AIMMS system, a CMMS software, we are able to manage all tasks properly and all details are recorded on to the AIMMS system which is installed on the Cloud. We are able to plan well in advance for the preventive maintenance of all the major important assets in each of the buildings and this is helping us to avoid sudden breakdown. The client also has access to the system and is able to see the details of each of the requests logged on to the system on a daily basis.
Kiran KumarOperation Manager