The task management software previously used by the company was very hard to be maintained and to support the automation required. Reducing bureaucracy and ensuring the integrity of the collected data was an inevitable need.
Technicians were notified by phone about every day production problems. As a result, there was a lack of coordination and emerging difficulties in the cooperation between the two departments.
Technicians did not have access to the machinery failures history, and when looking for manuals, plans and technical information for the equipment they would maintain, they would lose valuable time.
17 Katechaki Ave., 11525
12th km Thessaloniki-Moudania, Thermi, 57001
Hamdan Street (5th Street)